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Transgender woman says she was kicked out of spa because ‘she looked different’

From LGBTQ Nation:  http://www.lgbtqnation.com/2013/03/transgender-woman-says-she-was-kicked-out-of-spa-because-she-looked-different/


Friday, March 1, 2013

CENTREVILLE, Va. — A California transgender woman alleges that, while on a business trip last year, she was asked to leave a suburban Washington D.C. spa because the manager told her “she looked different.”

Riya Suising, a Chinese-American transgender female and businesswoman from Palo Alto, Calif., said she was told by the manager at Spa World in Centreville, Va., that five other customers had lodged complaints about her presence.

Suising said she is very tall and muscular and has very broad shoulders, which may distinguish her from natural-born females, but that otherwise her gender presentation is very feminine.

“None of the complaints, as they were described to me, referenced my genitalia in any way,” she said. “I can’t believe that they would discriminate based on physical appearance. I was not doing anything but keeping to myself.”

Suising, a California licensed massage and acupressure therapist, said that after she received a refund and left the spa, she filed a complaint with the Better Business Bureau of Fairfax County, Va., where the spa is located.

After the Better Business Bureau opened an investigation, Spa World’s owner, Sang K. Lee, responded on Jan. 28 to the BBB in writing, stating: “It is our policy to not accept any kinds of abnormal sexual oriented customers to our facility such as homosexuals, or transgender(s),” reported the Fairfax Times.

Spa World’s written reply said its policy is for the “safety and the comfort of young children” who use facility.

Continue reading at:  http://www.lgbtqnation.com/2013/03/transgender-woman-says-she-was-kicked-out-of-spa-because-she-looked-different/


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