From The New York Times: http://opinionator.blogs.nytimes.com/2013/09/15/the-banality-of-systemic-evil/?_r=0
By PETER LUDLOW
September 15, 2013
In recent months there has been a visible struggle in the media to come to grips with the leaking, whistle-blowing and hacktivism that has vexed the United States military and the private and government intelligence communities. This response has run the gamut. It has involved attempts to condemn, support, demonize, psychoanalyze and in some cases canonize figures like Aaron Swartz, Jeremy Hammond, Chelsea Manning and Edward Snowden.
In broad terms, commentators in the mainstream and corporate media have tended to assume that all of these actors needed to be brought to justice, while independent players on the Internet and elsewhere have been much more supportive. Tellingly, a recent Time magazine cover story has pointed out a marked generational difference in how people view these matters: 70 percent of those age 18 to 34 sampled in a poll said they believed that Snowden “did a good thing” in leaking the news of the National Security Agency’s surveillance program.
So has the younger generation lost its moral compass?
No. In my view, just the opposite.
Clearly, there is a moral principle at work in the actions of the leakers, whistle-blowers and hacktivists and those who support them. I would also argue that that moral principle has been clearly articulated, and it may just save us from a dystopian future.
In “Eichmann in Jerusalem,” one of the most poignant and important works of 20th-century philosophy, Hannah Arendt made an observation about what she called “the banality of evil.” One interpretation of this holds that it was not an observation about what a regular guy Adolf Eichmann seemed to be, but rather a statement about what happens when people play their “proper” roles within a system, following prescribed conduct with respect to that system, while remaining blind to the moral consequences of what the system was doing — or at least compartmentalizing and ignoring those consequences.
A good illustration of this phenomenon appears in “Moral Mazes,” a book by the sociologist Robert Jackall that explored the ethics of decision making within several corporate bureaucracies. In it, Jackall made several observations that dovetailed with those of Arendt. The mid-level managers that he spoke with were not “evil” people in their everyday lives, but in the context of their jobs, they had a separate moral code altogether, what Jackall calls the “fundamental rules of corporate life”:
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